Build good/better/best options
Never paste: Customer addresses, phone numbers or gate/lockbox codes, card numbers, photos showing house numbers or family members, or the customer's financing info.
When to use it
Before presenting options on a repair or upgrade.
The prompt
Copy this, then replace everything in [brackets].
Help me build 3 options for a homeowner.
Problem: [found]
Good: [minimum fix]
Better: [fix + prevent the next failure]
Best: [fix + upgrades/membership]
Prices (from our price book): [$, $, $]
Short plain-English description for each, what's included, and why someone would choose it.Before / after
Before: One option. Take it or leave it.
After (example output):
Good, $289: replace the failed capacitor. Better, $449: capacitor + contactor + coil cleaning, which prevents the next most likely failure. Best, $549: everything in Better + one year of Comfort Club (both tune-ups, 15% off future repairs).
Tips
- Always use your price book. The AI doesn’t know your prices.
- Give the AI your readings and findings. It writes better than it diagnoses.
- You’re the tech. If the AI’s answer doesn’t match what you see, trust what you see.
- Review every draft before you send it. You’re accountable for what goes out.